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Compliments, Complaints & Feedback

We are always seeking to improve on the quality of education we provide for children with SEND and are keen to hear from parents about their child’s experience.

We would also like your views about the content of our SEND Information Report. If you would like to comment, please get in touch using the details on our Contact Us page. 

Compliments are always greatly received. These can be passed on either directly to staff and the SENDCo, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Headteacher.  These positive comments will be published on this area of our school website.

We hope that complaints about our SEND provision will be rare.; however, if there should be a concern, the process outlined in the school Complaints Policy should be followed. 

Further information can be found in our Complaints Policy which can be found in our School Policies section or by visiting the Durham County Council Local Offer website.